Join The Team!

If you want to make a difference in the lives of seniors every day and have a little fun while you’re at it, you’ve come to the right place. The partnership and collaboration between SHAG and Independent Living Inc. in creating senior living communities provides numerous employment opportunities that are exciting and fulfilling. You will be surrounded by some of the best and brightest people in the industry.

Who we are

Sustainable Housing for Ageless Generations (SHAG) is a not-for-profit partner that strives to improve the lives of seniors through stable housing and connects seniors at each community to resources, programs and services that help sustain their independent lifestyles.

Independent Living Inc., a proud partner of SHAG, is the property management company that oversees the development and operations of each SHAG apartment community.

Applications

To view and apply for our open positions, please select an opportunity below and follow the directions to apply online. For questions regarding the application process, please contact us at hiring@housing4seniors.com.

Veterans: We value the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses.

If you are a Veteran or wounded warrior and would like assistance with the employment process at Senior Housing Assistance Group and/or Independent Living, Inc., please contact us at hiring@housing4seniors.com.

Eligibility

Senior Housing Assistance Group and Independent Living, Inc. are Equal Employment Opportunity Employers. All job offers are contingent upon proof of eligibility to be employed in the United States.

Summary:

Part Time - Hourly/Non-Exempt

*DRIVING RESTRICTION*

Based on the absence of your driving record, it has been determined that at no time, either during work or non-work schedules, are you to drive on behalf of the organization. To the extent you are required to drive offsite, for any reason during work and/or non-work hours, you are not to drive your own, or any other vehicle, and must find alternate driving options.


The Housekeeper reports directly to the Community Manager and is responsible for the materials and cleaning needs of the property. The Housekeeper maintains the cleanliness of all public areas, essential facilities and common rooms of the Property.

Note: Workweek may include weekends, and overtime depending upon urgency, need, and company policies and procedures. All overtime must be approved by Management.

Essential Functions:

  • Clean office, clubrooms, lobby, elevators and restrooms according to company standards on a daily basis prior to 10:00 am. Check condition(s) of these areas throughout workday and prior to end of shift to maintain expected standards.
  • Ensure all common areas are clean and trash free. These include but are not limited to, lobby, trash rooms, hallways, classroom, clubhouse, stairwells, laundry rooms, etc.
  • Vacuum hallways, stairwells, clean floors, dust and polish surfaces and clean windows on each floor and all related facilities (trash and laundry rooms) at a minimum of once per week or as required to maintain standards.
  • Maintain inventories of cleaning related carts, tools, and general supplies. (Order supplies only upon Manager’s approval).
  • Notify Manager of any supplies, parts or vendors needed to complete tasks.
  • Transport necessary cleaning supplies and equipment where needed.
  • Log and report damage and repairs needed in common areas and report same to the Manager for action by Maintenance Personnel. Report problems and damage to Manager promptly.

Related Job Duties:

  • Inventory cleaning supplies.
  • Grounds keeping and trash removal in breezeways, walkways, parking garages and common area decks as required in the absence of assigned staff.
  • Other duties as assigned.

General Maintenance/Housekeeping Personnel Policies

  • Housekeeping employees are expected to conduct themselves in a courteous fashion at all times, whether interacting with residents or other employees.
  • Housekeeping employees are required to present a neat and clean appearance when reporting to work.
  • Housekeeping employees are responsible for immediately reporting any job-related injuries and accidents to their supervisor.
  • Housekeeping employees are to adhere to the dress/appearance code of the Company.
  • The consumption of alcoholic beverages or use of illegal drugs during working hours or during lunch is sufficient cause for immediate termination.
  • Housekeeper employees are responsible to know and understand landlord and tenant laws as it pertains to their position and refrain from any illegal discrimination practices.
  • Equipment that is damaged or lost by negligent employees may be charged to the associate responsible for it, at the determination of management.
  • Housekeepers must follow all safety procedures, including wearing prescribed safety and personal protective equipment and notify Manager of safety hazards.
  • Housekeepers must be able to meet deadlines and quality requirements. Must have reliable transportation.

All hand tools and preferential cleaning equipment or materials are to be furnished by the maintenance/housekeeping team member personally. The property will furnish consumable items such as: cleaning chemicals, towels, vacuum bags, replacement paper products, etc. Carts, vacuums, carpet cleaning devices, extension cords and other necessary equipment and special devices will be furnished by individual properties.


Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is required to be on his/her feet for extended periods of time. The employee frequently must squat, stoop or kneel, reach above the head and reach forward. The employee will frequently bend or twist at the neck and trunk more than the average person while performing duties of this job. The employee must frequently lift and/or move up to 40 pounds. The employee will sometimes push/pull items such as vacuum cleaners, etc. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

  • Ability to present written and verbal instructions.
  • Ability in hand and finger dexterity.
  • Ability to use chemicals and tolerate “safe” fumes according to manufacturer’s warning labels.
  • Ability to use vacuum cleaner, floor strippers and buffing machine and other common janitorial equipment.
  • Possess knowledge of cleaning techniques and product use.
  • Works with mechanical equipment.
  • Ability to push/pull using up to 20lbs force.
  • Ability to lift/carry 40 lbs.

Note: This description represents the requirements of the job based on observations, discussions with the employer representatives, incumbents and others. On occasion, practicality and feasibility prevent the direct observation and/or gathering of objective, quantifiable data. For this reason, a “best estimate” may have been used.

The intent of the Job Description is to provide a summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Employees may be required to perform other job-related tasks other than those specifically presented in this description.

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Title: Maintenance Technician

Location: Arrowhead Gardens - West Seattle, WA

Type: Full-Time/Hourly/Non-Exempt


The Maintenance Technician reports directly to the Community Manager and is responsible for the materials and maintenance needs of the property. The Maintenance Technician maintains the cleanliness of all exterior areas of the property and performs general maintenance and repair of building(s) structures and their mechanical or electrical systems.

Note: Workweek may include weekends, and overtime depending upon urgency, need, and company policies and procedures. All overtime must be approved by Management.


Essential Functions:
  • Follow all safety procedures, including wearing prescribed safety and personal protective equipment and notify supervisor of safety hazards. All Maintenance Technicians must wear back supports, and heavy-duty gloves when transferring garbage bins and/or lifting/pulling over 15 pounds.All Maintenance Technicians must wear steel toe shoes/boots.
  • Ability to meet deadlines and quality requirements.
  • Maintain building appearance and features in good condition; replace electrical switches and outlets, tighten door handles, replace and re-key locks, adjust or replace door closers, repair or replace plumbing fixtures, assemble and maintain common area furniture, replace common area light bulbs or fixtures, inspect and make repairs on appliances, patch and texture damaged drywall.
  • Make certain all service requests are completed in a timely manner.
  • Maintain inventories of supplies, tools, and equipment needed for maintenance repairs.(Order supplies only upon Manager’s approval).
  • Notify Manager of any supplies, parts or vendors needed to complete service requests
  • Perform tasks associated with preventative maintenance.
  • Inspect operation and condition of building systems including; Fire Sprinkler, HVAC, Boilers, Electrical, Door Entry System, Elevators, Garage Doors, Compactors.Report problems and damage to Manager promptly.
  • Remove all trash, obstacles and debris from exterior grounds, street, plant beds, breezeways, stairwells, courtyards and compactor rooms.
  • Change out trash dumpsters as necessary, pull dumpsters and place for pick-up promptly and on a weekly basis for the waste removal company.Remove lodged debris from compactor chutes. Depends upon skill level, physical ability and property needs.


Related Job Duties:

  • Perform property inspections.
  • Inventory maintenance supplies.
  • Clean work area.
  • Check and correct lighting problems.
  • Painting or touch-up painting of common areas.
  • Seasonal upkeep and preventative maintenance on property.
  • Other duties as assigned.

General Maintenance Personnel Policies

  • Maintenance employees are expected to conduct themselves in a courteous fashion at all times, whether interacting with residents or other employees.
  • Maintenance employees are required to present a neat and clean appearance when reporting to work.
  • Maintenance employees are to adhere to the dress/appearance code of the Company.
  • Maintenance employees are responsible for immediately reporting any job-related injuries and accidents to their supervisor.
  • The consumption of alcoholic beverages or use of illegal drugs during working hours or during lunch is sufficient cause for immediate termination.
  • Maintenance employees must follow all safety procedures, including wearing prescribed safety and personal protective equipment and notify Manager of safety hazards. All Maintenance Technician employees must wear back supports, and heavy duty gloves when transferring garbage bins and/or lifting/pulling over 15 pounds. All Maintenance Technician employees must wear steel toe shoes/boots.
  • Maintenance employees are responsible to know and understand landlord and tenant laws as it pertains to their position and refrain from any illegal discrimination practices.
  • Maintenance employees must be able to meet deadlines and quality requirements. Must have reliable transportation
  • Equipment that is damaged or lost by negligent employees may be charged to the associate responsible for it, at the determination of management.
  • Maintenance employees will not be permitted to perform any outside services for tenants.

All hand tools, power tools and electronic metering devices are to be furnished by the maintenance team member personally.The property will furnish consumable items such as: saw blades, flashlight batteries, drill bits, utility knife blades, sandpaper, etc.Tools, power tools, equipment and special devices will be furnished by individual properties and may include: Ladders, closet augurs and plungers, key making tools and parts, painting equipment, extension cords, blowers, brooms, rakes, etc.


Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is required to be on his/her feet for extended periods of time. The employee frequently must squat, stoop or kneel, reach above the head and reach forward. The employee will frequently bend or twist at the neck and trunk more than the average person while performing duties of this job. The employee must frequently lift and/or move up to 75 pounds such as paint buckets, equipment, garbage bins, supplies, etc.). The employee will sometimes push/pull items. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

  • Ability to present written and verbal instructions.
  • Ability in hand and finger dexterity.
  • Possess knowledge and skill to use common hand and power tools.
  • Possess knowledge of cleaning techniques and product use.
  • Ability to use vacuum cleaner, floor strippers and buffing machine and other common janitorial equipment, bother manual and power.
  • Ability to perform minor maintenance service for apartment interiors (i.e. replacing smoke alarm batteries, remove/replace switch covers, tighten loose screws, etc.)
  • Ability to use chemicals and tolerate “safe” fumes according to manufacturer’s warning labels.
  • Ability to climb stairs and/or ladders up to six feel high, spend extended periods of time standing or walking, working in the weather extremes of summer and winter.
  • Possess knowledge of painting techniques and skills.
  • Ability to use roller, pad and brush to paint interior walls and trim according to company standards.
  • Possess knowledge of basics of landscape chemicals, plants and lawn maintenance.
  • Ability to use the following landscape tools efficiently and safely: power mower, power edger, blower, weed eater, fertilizer spreader, shrub trimming tools, tree pruning tools, etc.
  • Ability to use long handle rollers to paint ceilings.
  • Ability to ben over to pick up items from ground level, turn from side to side, kneel down and work on knees for extended periods, maneuver heavy objects (appliances), maneuver body in small confined spaces (under sinks, small closets, in building crawl spaces, etc.).
  • Works with mechanical equipment.
  • Ability to push/pull using up to 75lbs force.
  • Ability to lift/carry 75 lbs.


Note: This description represents the requirements of the job based on observations, discussions with the employer representatives, incumbents and others. On occasion, practicality and feasibility prevent the direct observation and/or gathering of objective, quantifiable data. For this reason, a “best estimate” may have been used.

The intent of the Job Description is to provide a summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Employees may be required to perform other job-related tasks other than those specifically presented in this description.


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Title: Part-Time Van Driver

Location(s): Mountlake Senior Living

Type: Part-Time/Hourly/Non-Exempt


The Van/Bus Driver reports directly to the Community Manager and safely transports residents in facility bus, van or other vehicles according to schedule.


Note: Workweek may include weekends, and overtime depending upon urgency, need, and company policies and procedures. All overtime must be approved by Management.

Essential Functions:

  • Assists in planning and implementing facility bus or other vehicles schedules;
  • Keeps records of who attended offsite activity (shopping, etc.) and ensures that all are returned to site;• Drives facility bus and other vehicles to and from required destinations safely and according to schedule;
  • Promptly reports any concerns regarding safe and proper functioning of bus or other vehicles to Community Manager.• Assures interior of bus or other vehicles is neat and clean;
  • Performs other duties as assigned, including but not limited to banking, errands, etc. as directed by management staff or supervisor;• Serves as role model for other employees by displaying responsible, cooperative, positive attitude;
  • Represents facility in community in professional, courteous, friendly manner;• Attends education and training classes, including as necessary to fulfill state or provincial regulations;
  • Maintains authorization to drive company vehicles;• Adheres to Dress/Appearance Code; and
  • Other duties, as assigned.

General Van/Bus Driver Personnel Policies

  • The Van/Bus Driver must have a valid and current Washington State Driver’s license. The Van/Bus Driver is not required to have a Commercial Certification unless the van or Para-Bus seats more than 16 persons.
  • The Van/Bus Driver must have a good driving record. Senior Housing Assistance Group will request a report of the Van/Bus Driver’s record from the Department of Motor Vehicles. This report must be approved by the Fleet Manager prior to beginning work.
  • The Van/Bus Driver must maintain a safe driving record. Failure to do so may result in discipline up to and including termination.
  • The Van/Bus Driver must be at least 21 years of age.
  • The Van/Bus Driver must have legal authorization to work in the United States of America.
  • The Van/Bus Driver must have a high school diploma or GED equivalent.
  • The Van/Bus Driver must have a complete knowledge of traffic laws.
  • The Van/Bus Driver must be knowledgeable of safe driving techniques and map reading including possessing a “sense of direction” in locating destinations locally and out of town.
  • The Van/Bus Driver must have mechanical skills necessary to check the vehicles to ensure they are in a safe operating condition.
  • The Van/Bus Driver must maintain proper records including a log of passengers, destination, and mileage of each trip taken.
  • The Van/Bus Driver must have the ability to establish and maintain effective, harmonious, cooperative, and productive working relationships with the public and other employees.
  • The Van/Bus Driver must have the ability to maintain a neat, clean acceptable personal appearance.
  • The Van/Bus Driver must be able to work the schedule which includes some nights and weekends.
  • Employees are responsible to know and understand landlord and tenant laws as it pertains to their position.
  • The Van/Bus Driver must maintain the bus lift and adhere to all corresponding safety, up to and including, routine safety checks of the lift, safe and secure transport of residents that require lift for mobility accommodations using provided safety strap. The lift is not for passenger transport except in the case of wheelchair and/or power chair. No employees should ride on the lift at any time.
  • Employees are responsible for immediately reporting any job-related injuries and accidents to their supervisor.
  • Equipment that is damaged or lost by negligent employees may be charged to the associate responsible for it, at the determination of management.


Responsibility

It is the Van/Bus Driver’s responsibility to be safety sensitive: to ensure the safety of the residents which includes safety checks on the van/bus each time before operation. The Van/Bus Driver will regulate heating and cooling for passenger comfort. In addition, the Van/Bus Driver must follow all traffic regulations and not be under the influence of alcohol or drugs. Failure to do so may result in discipline up to and including termination.

We do not allow the use, sale, transfer, or purchase of alcoholic beverages, illegal drugs, or other intoxicants at any time while you are at work. You may not report to work under the influence of any amount of alcohol or illegal drugs or other intoxicants, or become under the influence once you are “on the job,” or have alcohol or illegal drugs in your possession when you are “on the job.”

You may use, consume or be under the influence of prescription drugs while on the job when taken because of a valid physician’s order, or over-the-counter drugs when taken as appropriate. Such use, however, may not in any way impair your ability to safely perform your job or adversely affect your safety or the safety of other employees or residents/customers. It is your responsibility to be aware of the effects of any medication that you may be taking and to be alert for any evidence of impairment.

Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is required to be on his/her feet for extended periods of time. The employee frequently must squat, stoop or kneel, reach above the head and reach forward. The employee will frequently bend or twist at the neck and trunk more than the average person while performing duties of this job. The employee must frequently lift and/or move up to 25 pounds. The employee will sometimes push/pull items. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

  • Ability to present written and verbal instructions.
  • Ability in hand and finger dexterity.
  • Works with mechanical equipment.
  • Ability to push/pull using up to 20lbs force.
  • Ability to lift/carry 40 lbs.

Note: This description represents the requirements of the job based on observations, discussions with the employer representatives, incumbents and others. On occasion, practicality and feasibility prevent the direct observation and/or gathering of objective, quantifiable data. For this reason, a “best estimate” may have been used.

The intent of the Job Description is to provide a summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Employees may be required to perform other job-related tasks other than those specifically presented in this description.


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Summary:

Full Time / Hourly Non-Exempt Position

The Community Assistant Manager reports directly to the Community Manager and assists in assuring adherence to all operational systems. The Community Assistant Manager performs facility accounting functions.

The major areas directed are:

  • Assists in assuring adherence to property budget as directed by the Community Manager;
  • Assists in recruiting, hiring, supervising, evaluating, counseling, and, if necessary, terminating employees as directed by Community Manager;
  • Assists in educating and training employees, including to fulfill any federal and state or provincial regulations, through new employee orientation and regular education and training classes as directed by Community Manager or HR;
  • Assists department heads as needed (i.e. food service, marketing, activities, maintenance);
  • Generates and assembles reports;
  • Assures file compliance as related to senior tax credit property regulations; and
  • Assists in quarterly unit inspections/inspection tracking.

Assists with accounts receivable duties, including but not limited to:

  • Assists in maintaining resident business files;
  • Completing resident move-in, transfer, move-out, and rental paperwork;
  • Receiving, recording, and issuing receipts for rents;
  • Depositing funds to bank or corporate office;
  • Communicating with residents or other concerned parties regarding accounts;
  • Submitting delinquency, occupancy and management reports, as directed;
  • Collecting overdue or outstanding resident balances; and
  • Submitting all required information to corporate office.

Assists with accounts payable duties, including but not limited to:

  • Tracking invoices;
  • Coding and processing invoices;
  • Completing check requests;
  • Completing petty cash reimbursement requests;
  • Distributing checks to vendors; and
  • Submitting all required information to corporate office.

Assists with payroll duties, including but not limited to:

  • Maintaining and submittal of payroll-related information to HR;
  • Managing and submittal of time reporting procedures, including summarizing and recording time totals at end of pay period to HR;
  • Distributing pay checks to employees;
  • Communicating with employees concerning payroll-related issues; and
  • Submitting all required information to corporate office (e.g., labor report).

Assists with general accounting duties, including but not limited to:

  • Collecting general accounting related information as instructed by corporate office; and
  • Submitting all required information to corporate office.

Assists with human resource duties including but not limited to:

  • “Processing” new employees, including assuring completion of employee file with assistance from HR;
  • Scheduling, coordinating, and documenting employee attendance at new employee orientation and regular education and training classes;
  • Assuring required employee licenses and certifications current;
  • Performs quality assurance audits as directed by Community Manager;
  • Performs staff duties necessary for immediate facility operation in case of staffing problem;
  • Performs other duties as directed by Community Manager;
  • Serves as role model for all employees by displaying responsible, cooperative, positive attitude;
  • Effectively leads employees in absence of Community Manager, as needed;
  • Effectively communicates with residents, their family members, and their significant others as necessary;
  • Attends education and training classes, including as necessary to fulfill state or provincial regulations; and
  • Adheres to Dress/Appearance Code.

Requirements:

  • 2+ years’ experience in senior living environment and/or in the property management related industry.
  • 2+ years hands on experience in tax credit/section 42.
  • Demonstrated ability to deal effectively with resident communications including emergency situations.
  • Able to understand and administer Fair Housing Laws and refrain from any illegal discrimination practices.
  • Possess a valid and current driver’s license.
  • Able to perform basic bookkeeping tasks involving collection and banking rent preparations of reports, agreements, etc.
  • Able to operate a printing calculator.
  • Computer literate.
  • Able to evaluate maintenance requirements and to make decisions on repairs.
  • Able to market apartment units.

Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is required to be on his/her feet for extended periods of time. The employee frequently must squat, stoop or kneel, reach above the head and reach forward. The employee will frequently bend or twist at the neck and trunk more than the average person while performing duties of this job. The employee must frequently lift and/or move up to 25 pounds. The employee will sometimes push/pull items. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

  • Ability to present written and verbal instructions.
  • Ability in hand and finger dexterity.
  • Works with office equipment.
  • Ability to push/pull using up to 20lbs force.
  • Ability to lift/carry 25 lbs.

Note: This description represents the requirements of the job based on observations, discussions with the employer representatives, incumbents and others. On occasion, practicality and feasibility prevent the direct observation and/or gathering of objective, quantifiable data. For this reason, a “best estimate” may have been used.

Complaint Procedure:

  • Employees who believe their pay has been improperly reduced should contact the Human Resource Department immediately to request an investigation.
  • The employee will be asked to specify in writing, using the guidance above, the circumstances of the pay deduction and whether it has occurred on other occasions.
  • Independent Living, Inc. will review pay records and interview the supervisor or manager, as well as the payroll representatives’ handling the employee’s pay, to determine if the allegation is correct.
  • If the deduction was in fact improper, the company will reimburse the employee as promptly as possible (but in no case longer than two pay periods for the identification of the problem).
  • The individual(s) responsible for the error will be investigated further to determine if this was an isolated incident or a pattern of conduct that requires further action on the part of the company. If warranted, the responsible person(s) will be held accountable for the error(s) made consistent with company disciplinary policy.
  • The resolution of the situation will be documented (including confirmation on the part of the employee that that situation has been resolved) and placed with the employee’s pay records.
  • Following the identification of such a problem, Independent Living, Inc. will establish a practice to regularly audit employee pay records to ensure no further issues arise.

Each employee is either an exempt or non-exempt salaried employee. Exempt salaried employees are generally paid a given salary, regardless of the number of hours worked in a particular week. They are not entitled to compensation for overtime compensation under federal and state wage and hour laws. Generally, executives, professional employees, managerial, and certain employees in administrative positions are exempt. Non-exempt salaried employees are those who are entitled to compensation for overtime under federal and state wage and hour laws. They are paid for actual hours worked within a given work week. The Company determines an employee’s exempt or non-exempt status based on its understanding of applicable law. If you have questions concerning your exempt or non-exempt status, you are encouraged to raise them with the HR Department.

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Summary:

Salaried / Non-Exempt

The Administrative Assistant reports directly to the Director of Human Resources. The Administrative Assistant participates as a key member of the corporate administrative and operational management team. The Administrative Assistant oversees and manages all office procedures and provides administrative support and assistance to the designated team leaders on a full range of duties and responsibilities in the area of property management, accounting and human resources. The Administrative Assistant will independently administer several assigned responsibilities always ensuring excellent customer service and projecting a positive, professional company image.

Note: Workweek may include weekends, and overtime depending upon urgency, need, and company policies and procedures. All overtime must be approved by Management.

Main Duties and Responsibilities:

  • Oversee all aspects of general office coordination, providing general internal and external support and administrative duties ensuring high quality customer service and satisfaction.
  • Assist internal team leaders make the best use of their time by offering administrative assistance, anticipating needs, prioritizing various projects to meet critical deadlines with a high degree of accuracy. Interacts professionally with clients and associates at all times. Promptly responds to requests with a courteous demeanor. Builds a reputation as a dependable resource, hard worker and dedicated individual.
  • Provide office orientation for new employees.
  • Meet and greet clients, vendors and visitors in a respectful manner and determine correct company contact.
  • Answer telephone calls on a multi-line telephone system, screen calls and route to the appropriate staff member.
  • Maintain office calendar to coordinate staff schedules, meetings and vacations.
  • Prepare and maintain telephone directory and other company contact information.
  • Provide client concern in-take services and report to the appropriate staff member.
  • Open, sort and distribute incoming correspondence, including mail, faxes and email. Sign for and distribute FedEx, UPS, Certified Mail or similarly delivered packages.
  • Facilitate outgoing correspondence, including mail, faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
  • Perform general clerical duties to include but not limited to, copying, faxing, and filing.
  • Collect and maintain inventory of office equipment and supplies. Research, price and order office equipment and supplies. Arrange for the repair and maintenance of office equipment.
  • Manage and maintain supplies for postal meter; update software and postal credit as needed. Maintain and manage supplies for FEDEX shipments.
  • Reconcile weekly MOCO statements, research discrepancies and forward payments to MOCO.
  • Process Compliance Verification Requests, including researching current agency contact information and maintaining agency contact database.
  • Responsible for keeping the general appearance of the office organized and clean. Duties to include all areas of hospitality, scheduling, reservations, etc.
  • File and retrieve organizational files, documents, records and reports.
  • Organize and maintain hard copy and electronic filing system.
  • Create and modify documents such as reports, memos, letters using word processing, spreadsheets, database and/or other presentation software.
  • Accurate data entry. May conduct research, compile data and prepare for presentation.
  • Maintain strict confidentiality in all aspects of client, staff and company information.
  • Other duties as assigned.

Requirements:

  • Good writing skills. Ability to understand, identify and assess proper format and grammar usage for all official correspondence.
  • Good analytical and problem solving skills. Ability to handle emergency and difficult situations with good judgment.
  • Knowledge of principles and practices of organization, planning, records management and general administration.
  • Able to communicate effectively.
  • Able to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines.
  • Ability to follow oral and written instructions.
  • Ability to provide support to and assist several departmental staff members.
  • Excellent customer service skills.
  • Enjoy working with senior citizens and cultivating a fun, enjoyable sense of community.
  • Property management experience preferred.
  • Must be detail oriented, extremely organized and ability to meet deadlines.
  • Ability to multi-task and deliver results within established timeframes is a must.
  • Oral communication; speaks persuasively and clearly in all situations.
  • Personal credibility; unquestioned commitment to integrity in personal and professional activities, and a deep appreciation for the confidential nature of our business.
  • Flexible schedule when needed.
  • Occasional travel within the region may be required.
  • Must have knowledge of computers and basic software applications including Word, Excel, and
  • Possess a valid and current driver’s license.

Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is required to be on his/her feet for extended periods of time. The employee frequently must squat, stoop or kneel, reach above the head and reach forward. The employee will frequently bend or twist at the neck and trunk more than the average person while performing duties of this job. The employee must frequently lift and/or move up to 25 pounds. The employee will sometimes push/pull items. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

  • Ability to present written and verbal instructions.
  • Ability in hand and finger dexterity.
  • Works with office equipment.
  • Ability to push/pull using up to 20lbs force.
  • Ability to lift/carry 25 lbs.

Note: This description represents the requirements of the job based on observations, discussions with the employer representatives, incumbents and others. On occasion, practicality and feasibility prevent the direct observation and/or gathering of objective, quantifiable data. For this reason, a “best estimate” may have been used.


Apply Now!