Join The Team!

If you want to make a difference in the lives of seniors every day and have a little fun while you’re at it, you’ve come to the right place. The partnership and collaboration between SHAG and Independent Living Inc. in creating senior living communities provides numerous employment opportunities that are exciting and fulfilling. You will be surrounded by some of the best and brightest people in the industry.

Who we are

Sustainable Housing for Ageless Generations (SHAG) is a not-for-profit partner that strives to improve the lives of seniors through stable housing and connects seniors at each community to resources, programs and services that help sustain their independent lifestyles.

Independent Living Inc., a proud partner of SHAG, is the property management company that oversees the development and operations of each SHAG apartment community.

Applications

To view and apply for our open positions, please select an opportunity below and follow the directions to apply online. For questions regarding the application process, please contact us at hiring@housing4seniors.com.

Veterans: We value the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses.

If you are a Veteran or wounded warrior and would like assistance with the employment process at SHAG and/or Independent Living, Inc., please contact us at hiring@housing4seniors.com.

Eligibility

SHAG and Independent Living, Inc. are Equal Employment Opportunity Employers. All job offers are contingent upon proof of eligibility to be employed in the United States.

Human Resources Generalist (Home Office)

Location: Tukwila, WA

Summary: Where are my HR professionals? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Human Resource Generalist to our team. We are leading the market as the largest non-profit provider of affordable senior living for all incomes across Puget Sound. With 5000+ apartment homes spread over 15+ communities from Mountlake Terrace to Tacoma, we continue to grow.

The HR Generalist will work directly with all teams within the organization. Top applicants are strong organizers, have great communication skills, both verbal and written, are results-driven and strategic thinkers.

As an HR Generalist you will:

  • Collaborate with the HR Manager to develop a staffing plan for all hiring needs
  • Full life cycle recruiting including sourcing, pre-screening, interviewing, offer negotiations, and background screenings
  • Collaborate with HR Manager to develop an effective onboarding program
  • Assist with the administration of benefit plans and the annual benefits renewal process

Qualifications:

  • 2 years’ experience in a human resource generalist or similar role
  • Adept in ADP Workforce Now
  • Strong knowledge of and experience with Washington State and Federal employment laws and regulations
  • SHRM certification preferred

Benefits:

  • Employer-paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays

Have a question? Contact Jennifer at 206-900-7869!

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!
Administrative Assistant

Location: Home Office (Tukwila, WA)

Summary:

Do you have experience in an administrative role? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Administrative Assistant to our team. We are leading the market as the largest non-profit provider of affordable senior living for all incomes across Puget Sound. With 5000+ apartment homes spread over 15+ communities from Mountlake Terrace to Tacoma, we continue to grow.

The Administrative Assistant will work directly with vendors and all teams within the organization. Top applicants are strong organizers, have great communication skills, both verbal and written, are results-driven and compassionate.

As an Administrative Assistant you will:

  • Answer telephone calls on a multi-line telephone system
  • Prepare all outgoing postal or shipments
  • Meet and greet all clients, vendors, and visitors
  • Manage calendars for the organization as well as partner company

Qualifications:

  • 2-3 years’ experience in an administrative role
  • Exceptional communication skills both verbal and written
  • Excellent analytical and problem-solving skills
  • Knowledge of principles and practices, planning, and records management
  • Ability to provide support to and assist several departments

Benefits:

  • Employer-paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays

Have a question? Contact Jennifer at 206-900-7869!

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Maintenance Technician

Location: Celebration Senior Living (Federal Way)

Type: Full-Time/Hourly/Non-Exempt


The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes community including the apartment homes, buildings, and grounds, while also performing highly diversified duties. The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Maintenance Technicians to join our team.

ESSENTIAL FUNCTIONS:


• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move-in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds in an operational, and safe manner for our residents.
• On-call scheduling may be required to respond to after-hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Community Manager
• Performs regular scheduled maintenance

• Maintains up-to-date knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Independent Living / SHAG.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

MINIMUM REQUIREMENTS for consideration:

Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.

High School Diploma or equivalency certificate required.

Valid Driver's License, a good driving record, current motor vehicle insurance, and an operable vehicle (NOTICE: If driving is required for the position, a status check and driving record search will be conducted, post-offer).
Basic computer skills (email, internet, etc.).
May be required to provide and maintain own tools.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Compliance Specialist

Location: Tukwila, WA

Where are my Compliance Professionals? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with?

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Compliance Specialist to our team. We are leading the market as the largest non-profit provider of affordable senior living for all incomes across the Puget Sound. With 5000+ apartment homes spread over 15+ communities from Mount Lake Terrace to Tacoma, we continue to grow.

Top applicants are skillful at prioritizing, organized, have strong people skills and ability to take initiative. If you are results driven and self-motivated this may be the position for you. When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

As a Compliance Specialist, your duties include but not limited to:

  • Accurate review of new applicant certification and resident annual recertification files for proper procedure and documentation.
  • Respond promptly to compliance related questions from the on-site teams.
  • Knowledgable of, understand and apply the fundamentals of the Section 42 LIHTC program.
  • Prepare the accurate and timely completion of monthly, quarterly, and annual agency reports.

Qualifications:

  • 3+ years’ experience and knowledge on Section 42 LIHTC program
  • Strong knowledge of and experience with Washington State Landlord-Tenant laws and Federal Fair Housing guidelines
  • Knowledge of and experience in the Independent living senior housing industry
  • Formal training and/or certification in Section 42 LIHTC compliance or related field, preferred.

Benefits:

  • Employer paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays
  • 401k matching

Apply Now! Have a question? Contact Jennifer at 206-900-7869!

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • LIHTC: 3 years (Preferred)
  • Fair Housing regulations: 3 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No
Apply Now!

Customer Experience Advisor

Location: Work From Home - must be in the Puget Sound area.

Summary:

The Customer Experience Advisor is the first point of contact for prospective new residents. Be a member of a close-knit team of advisors with handling inbound telephone, email, and voicemail inquiries. Answer questions, schedule tours, and share information about SHAG’s Independent Living Communities throughout the Puget Sound Area. Customer Experience Advisors also perform outbound calls when following up on tasks for new and current residents and their families. The Customer Experience Advisor ensures calls are answered quickly and requests for information are answered accurately and consistently based on our SHAG standards.

  • Computer and Headset are provided.
  • The Contact Center is open from Monday through Friday.
  • Hourly wage is between $17.00 – $18.00 based on experience.

Join a supportive, close knit team who has the opportunity to make a difference in the lives of older adults. Every day you you’ll work to guide someone in making a the choice of where they will soon call home.

Minimum Eligibility Requirements:

  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint etc.)
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to effectively use a variety of information resources (e.g., wiki, knowledge, or content management)
  • Ability to provide a high-level of accuracy with excellent attention to detail
  • Excellent writing, verbal, and communications skills
  • Strong keyboard skills (speed and accuracy)
  • Strong computer application and navigation skills
  • Must pass criminal background check

Essential Functions:

  • Convert leads into community tours
  • Provide guidance and understanding in interpreting potential resident/family needs in locating the best community
  • Understand SHAG community locations and provide accurate and appropriate choices and information
  • Provide consultative sales approach to identifying community and lifestyle opportunities
  • Identify resident needs, clarify information and research issues
  • Provide accurate, valid and complete information by using the right methods/tools
  • Establish trust and build relationships that communicate SHAGs values and value in the marketplace
  • Follow, communicate and serve as a role model for company policies and procedures
  • Responsible for maintaining a high level of professionalism with current and future SHAG residents and working to establish a positive rapport with every interaction via telephone, email, mail, webchat, and walk-in
  • Manage current and future SHAG resident concerns/issues, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through company CRM tool and database
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
  • Maintain a high level of world class customer service and professionalism to a wide range of customers.
  • Reinforce brand recognition by creating a customer experience of the highest quality.


Apply Now!

Title: Community Manager

Location: Federal Way, WA

Type: Full-Time/Salaried - Exempt

Compensation: DOE

Are you an experienced Community Manager wanting to join our driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, a to stay, with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, and we want to hear from YOU!


The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Community Managers to join our team.

Here's what we're looking for:

We are looking for a Community Manager to take charge of all phases of day-to-day operation of the community. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and responding to and resolving resident's concerns.

The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce all Management policies and procedures, and to always adhere to Fair Housing and Landlord Tenant Laws. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional, and communicative. Must have a minimum of one year of experience in affordable multifamily property management (LIHTC preferred). This position requires general knowledge of all property management duties and operations. If you feel that you are a good fit and qualified for this position, please apply

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

  • Always represent Independent Living and SHAG in a positive and professional manner.
  • Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
  • Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Under the direction of the Reginal Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
  • Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
  • Administer budgets, review, and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Regional Manager.
  • Ensure that the property operates in compliance with the affordable program requirements applicable to the property.
  • Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach, and discipline staff with direction from Regional Manager and Corporate HR Department.
  • Accurately record time worked, adhere to time keeping guidelines including approving site staff time records daily.
  • Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Work with Regional Manager to identify, engage and supervise property vendors.
  • Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with property’s budget.
  • Liaison with corporate departments to provide a team approach to the management of the property.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Regional Manager.

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • Experience managing an affordable multi-family community.
  • Prior tax-credit experience, preferred.
  • Experience developing, maintaining, and adhering to an annual budget.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills and basic understanding of property budgets and financial accounting.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.
  • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.

This is a full-time, salaried exempt position, compensation is DOE. Benefits include medical, dental, vision, vacation, sick and holiday pay.


SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Assistant Community Manager - Tukwila Village Senior Living Apartments
Location: Tukwila, WA

Do you have experience in a leadership role within the residential property management industry? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Assistant Community Manager to our team. If you are looking for work life balance, enjoy working with people and have a strong background in customer service, then this may be the job for you!


Top applicants are proficient multitaskers, organized, have strong people skills and most importantly, have compassion for our tenants. If you are results driven and self-motivated this may be the position for you. When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The Assistant Manager will assist the Property Manager in maintaining the physical asset, providing a quality living environment for our residents, and establishing a positive, productive working relationship with the property team.

Essential Functions:

  • Always represent Independent Living / SHAG in a positive and professional manner.
  • Support Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
  • Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Ensure that your work follows the affordable program requirements applicable to the property.
  • Complete resident income certifications and re-certifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Complete move-in/move-out paperwork with residents.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining, and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system.
  • Work with Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Community Manager or Regional Manager.
  • Ability to understand Fair Housing Laws and Compliance
  • Demonstrated ability to effectively handle all resident needs

Benefits:

  • Wage DOE
  • Employer paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays
  • 401k matching

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • A minimum of one year of experience in multifamily property management.
  • Affordable property management experience preferred.
  • Strong customer service skills.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills.
  • Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Have a question? Contact Jennifer at 206-900-7869!

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now

Assistant Community Manager – New Haven Senior Living Apartments
Location: North Seattle, WA

Do you have experience in a leadership role within the residential property management industry? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Assistant Community Manager to our team. If you are looking for work life balance, enjoy working with people, and have a strong background in customer service, then this may be the job for you!


Top applicants are proficient multitaskers, organized, have strong people skills and most importantly, have compassion for our tenants. If you are results-driven and self-motivated this may be the position for you. When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The Assistant Manager will assist the Property Manager in maintaining the physical asset, providing a quality living environment for our residents, and establishing a positive, productive working relationship with the property team.

Essential Functions:

  • Always represent Independent Living / SHAG in a positive and professional manner.
  • Support Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
  • Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Ensure that your work follows the affordable program requirements applicable to the property.
  • Complete resident income certifications and re-certifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Complete move-in/move-out paperwork with residents.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining, and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system.
  • Work with Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Community Manager or Regional Manager.
  • Ability to understand Fair Housing Laws and Compliance
  • Demonstrated ability to effectively handle all resident needs

Benefits:

  • Wage DOE
  • Employer-paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays
  • 401k matching

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • A minimum of one year of experience in multifamily property management.
  • Affordable property management experience preferred.
  • Strong customer service skills.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills.
  • Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Have a question? Contact Jennifer at 206-900-7869!

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Assistant Community Manager – Tri-Court Senior Living Apartments
Location: Kent, WA

Do you have experience in a leadership role within the residential property management industry? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Assistant Community Manager to our team. If you are looking for work-life balance, enjoy working with people, and have a strong background in customer service, then this may be the job for you!


Top applicants are proficient multitaskers, organized, have strong people skills and most importantly, have compassion for our tenants. If you are results-driven and self-motivated this may be the position for you. When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The Assistant Manager will assist the Property Manager in maintaining the physical asset, providing a quality living environment for our residents, and establishing a positive, productive working relationship with the property team.

Essential Functions:

  • Always represent Independent Living / SHAG in a positive and professional manner.
  • Support Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
  • Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Ensure that your work follows the affordable program requirements applicable to the property.
  • Complete resident income certifications and re-certifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Complete move-in/move-out paperwork with residents.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining, and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system.
  • Work with Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Community Manager or Regional Manager.
  • Ability to understand Fair Housing Laws and Compliance
  • Demonstrated ability to effectively handle all resident needs

Benefits:

  • Wage DOE
  • Employer paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays
  • 401k matching

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • A minimum of one year of experience in multifamily property management.
  • Affordable property management experience preferred.
  • Strong customer service skills.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills.
  • Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Have a question? Contact Jennifer at 206-900-7869!

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Full-Time Leasing Specialist – Arrowhead Gardens
Location: Seattle, WA

Do you have experience in sales? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Leasing Specialist to our team.

When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family! If you are looking for work-life balance, enjoy working with people, and have a strong background in customer service, then this may be the job for you.

As a Leasing Specialist, your duties include but are not limited to:

Responsibilities:
• Greet prospective residents.
• Answer calls and inquiries
• Set appointments to visit community.
• Present the community through a personalized tour.
• Qualifying prospects.
• Closing the sale.
• Completing move-ins.
• Facilitating resident service requests.
• Provide excellent service to prospective and current residents.

Qualifications:

  • Minimum 1 year experience in leasing residential property
  • Minimum 1 year experience in LIHTC, preferred
  • Demonstrated ability to sell the brand
  • Knowledge of marketing and advertising sources

Benefits:

Have a question? Contact Jennifer at 206-900-7869!

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Property leasing: 1 year (Preferred)

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Full-Time Leasing Specialist - Tri-Court
Location:
Kent, WA

Do you have experience in a Leasing role? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Leasing Specialist to our team. We are leading the market as the largest non-profit provider of affordable senior living for all incomes across the Puget Sound. With 5000+ apartment homes spread over 15+ communities from Mountlake Terrace to Tacoma, we continue to grow.

When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

As a Leasing Specialist, your duties include but are not limited to:

  • Sell the property, using the leasing process from start to completion
  • Tour prospective residents to sell apartment units
  • Market and advertise when apartments become vacant
  • Follow-up timely on all pre-leases

Qualifications:

  • Minimum 1 year experience in leasing residential property
  • Minimum 1 year experience in LIHTC, preferred
  • Demonstrated ability to sell the brand
  • Knowledge of marketing and advertising sources

Benefits:

  • Employer paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays

Pay: $16/hr.

Have a question? Contact Jennifer at 206-900-7869!

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to commute/relocate:

  • Kent, WA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Property leasing: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Apply Now!

Part-Time Leasing Specialist – Boulevard Place Senior Living

Location: Bothell, WA

Do you have experience in sales? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Leasing Specialist to our team.

When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family! If you are looking for work-life balance, enjoy working with people, and have a strong background in customer service, then this may be the job for you.

As a Leasing Specialist, your duties include but are not limited to:

Responsibilities:
• Greet prospective residents.
• Answer calls and inquiries
• Set appointments to visit the community.
• Present the community through a personalized tour.
• Qualifying prospects.
• Closing the sale.
• Completing move-ins.
• Facilitating resident service requests.
• Provide excellent service to prospective and current residents.

Qualifications:

  • Minimum 1-year experience in leasing residential property
  • Minimum 1-year experience in LIHTC, preferred
  • Demonstrated ability to sell the brand
  • Knowledge of marketing and advertising sources

Benefits:

Have a question? Contact Jennifer at 206-900-7869!

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Property leasing: 1 year (Preferred)

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Maintenance Technician

Location: Tukwila, WA

Type: Full-Time/Hourly/Non-Exempt


The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes community including the apartment homes, buildings, and grounds, while also performing highly diversified duties. The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Maintenance Technicians to join our team.

ESSENTIAL FUNCTIONS:


• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds in an operational, and safe manner for our residents.
• On call scheduling may be required to respond to after hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Community Manager
• Performs regular scheduled maintenance

• Maintains up-to-date knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Independent Living / SHAG.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

MINIMUM REQUIREMENTS for consideration:

Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.

High School Diploma or equivalency certificate required.

Valid Driver's License, a good driving record, current motor vehicle insurance, and an operable vehicle (NOTICE: If driving is required for the position, a status check and driving record search will be conducted, post-offer).
Basic computer skills (email, internet, etc.).
May be required to provide and maintain own tools.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Maintenance Technician

Location: Renton, WA

Type: Part-Time/Hourly/Non-Exempt


The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes community including the apartment homes, buildings, and grounds, while also performing highly diversified duties. The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Maintenance Technicians to join our team.

ESSENTIAL FUNCTIONS:


• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds in an operational, and safe manner for our residents.
• On call scheduling may be required to respond to after hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Community Manager
• Performs regular scheduled maintenance

• Maintains up-to-date knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Independent Living / SHAG.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

MINIMUM REQUIREMENTS for consideration:

Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.

High School Diploma or equivalency certificate required.

Valid Driver's License, a good driving record, current motor vehicle insurance, and an operable vehicle (NOTICE: If driving is required for the position, a status check and driving record search will be conducted, post-offer).
Basic computer skills (email, internet, etc.).
May be required to provide and maintain own tools.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Maintenance Technician

Location: Sequoias Senior Living, Kenmore

Type: Part-Time/Hourly/Non-Exempt


The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes community including the apartment homes, buildings, and grounds, while also performing highly diversified duties. The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Maintenance Technicians to join our team.

ESSENTIAL FUNCTIONS:


• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds in an operational, and safe manner for our residents.
• On call scheduling may be required to respond to after hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Community Manager
• Performs regular scheduled maintenance

• Maintains up-to-date knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Independent Living / SHAG.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

MINIMUM REQUIREMENTS for consideration:

Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.

High School Diploma or equivalency certificate required.

Valid Driver's License, a good driving record, current motor vehicle insurance, and an operable vehicle (NOTICE: If driving is required for the position, a status check and driving record search will be conducted, post-offer).
Basic computer skills (email, internet, etc.).
May be required to provide and maintain own tools.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Full-Time Housekeeper

Location: Tukwila Village Senior Living Tukwila WA

Type: Full-Time/Hourly/Non-Exempt

Compensation: DOE

Are you an experienced Housekeeper wanting to join a driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, and longevity with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, we'd like to hear from you immediately.

Our culture at Independent Living Inc, is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Housekeepers to join our team.

Here's what we're looking for:

We are looking for a Housekeeper to maintains the cleanliness of all public areas, essential facilities, and common rooms of the property. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and responding to and resolving residents' concerns. This is a part-time position, compensation is DOE. Prior housekeeping experience is preferred.

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
    • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must provide three professional references.
  • Please include the subject "Housekeeper" in your response.
  • When applying, please note your preferred location and salary request if DOE.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Groundskeeper - Tukwila Village- job post

Tukwila WA.

The culture at Independent Living Inc, LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Groundskeepers to join our team.

As the Groundskeeper, you will maintain the apartment communities in a clean, attractive, and orderly manner. You will perform general grounds work including always keeping the community clear of all trash and debris, preventative grounds maintenance and creating excellent curb appeal.

Responsibilities:

Always provide professional and courteous customer service
Inspect the community throughout the day to remove litter, debris, and pet droppings
Ensure all common areas and amenities are always neat and free of litter
Remove trash and remaining items from vacant apartments prior to start of make-ready process

Make sure that trash and recycle shoots are free of debris and available for usage.

Ensure that trash and recycle bins are rotated upon fill and talking to the appropriate area for pick up.
Maintain grounds equipment in safe operating condition

High school diploma or equivalent
Previous Grounds experience
Ability to communicate effectively with Office and Maintenance staff
Must be able to meet the physical requirements of the job
Available for emergency call duties and weekend work
Basic computer skills and good written/oral communication skills

maintain and keep the trash rooms and trash areas clean.
Perform, and report on, all work according to the safety standards of the company, OSHA and health codes. Perform work area clean-up on a weekly basis.
Adhere to Fair Housing requirements and on-going training.

Other Requirements:
• Physical: Extensive mobility and excellent physical condition. Ability to lift 100 lbs. necessary for moving and operating equipment.
• Ability to operate all necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs.
• Ability to drive to and from job sites.
• Tolerance to all extremes of hot and cold weather, as may be necessary.
• Tools: Must be knowledgeable and skilled in the safe use and maintenance of the following:
• Hand tools: Various wrenches, screwdrivers, grips, sledgehammer, hammer, snips, post hole diggers, saws, etc.
• Power Tools: Wrenches, grinder, sander, drill, saws, etc.
• User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders.
• Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand- powered augers, etc.



SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Assistant Community Manager – Arrowhead Gardens Senior Living Apartments
Location: Seattle, WA

Do you have experience in a leadership role within the residential property management industry? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Assistant Community Manager to our team. If you are looking for work-life balance, enjoy working with people and have a strong background in customer service, then this may be the job for you!


Top applicants are proficient multitaskers, organized, have strong people skills and most importantly, have compassion for our tenants. If you are results-driven and self-motivated this may be the position for you. When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The Assistant Manager will assist the Property Manager in maintaining the physical asset, providing a quality living environment for our residents, and establishing a positive, productive working relationship with the property team.

Essential Functions:

  • Always represent Independent Living / SHAG in a positive and professional manner.
  • Support Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
  • Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Ensure that your work follows the affordable program requirements applicable to the property.
  • Complete resident income certifications and re-certifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Complete move-in/move-out paperwork with residents.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining, and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system.
  • Work with Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Community Manager or Regional Manager.
  • Ability to understand Fair Housing Laws and Compliance
  • Demonstrated ability to effectively handle all resident needs

Benefits:

  • Wage DOE
  • Employer paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays
  • 401k matching

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • A minimum of one year of experience in multifamily property management.
  • Affordable property management experience preferred.
  • Strong customer service skills.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills.
  • Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now