Join The Team!

If you want to make a difference in the lives of seniors every day and have a little fun while you’re at it, you’ve come to the right place. The partnership and collaboration between SHAG and Independent Living Inc. in creating senior living communities provides numerous employment opportunities that are exciting and fulfilling. You will be surrounded by some of the best and brightest people in the industry.

Who we are

Sustainable Housing for Ageless Generations (SHAG) is a not-for-profit partner that strives to improve the lives of seniors through stable housing and connects seniors at each community to resources, programs and services that help sustain their independent lifestyles.

Independent Living Inc., a proud partner of SHAG, is the property management company that oversees the development and operations of each SHAG apartment community.

Applications

To view and apply for our open positions, please select an opportunity below and follow the directions to apply online. For questions regarding the application process, please contact us at hiring@housing4seniors.com.

Veterans: We value the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses.

If you are a Veteran or wounded warrior and would like assistance with the employment process at Senior Housing Assistance Group and/or Independent Living, Inc., please contact us at hiring@housing4seniors.com.

Eligibility

Senior Housing Assistance Group and Independent Living, Inc. are Equal Employment Opportunity Employers. All job offers are contingent upon proof of eligibility to be employed in the United States.

Title: Resident Connection Associate

Location: Tukwila, WA

Type: Full-Time / Salaried - Non-Exempt

Compensation: DOE. SHAG CLF offers a number of benefits to full-time associates including, but not limited to: medical, dental, vision, disability, life, paid time off, 401(k) retirement savings plan and Orca passes.

Are you a compassionate, detail-oriented individual with excellent communication skills? Do you enjoy interacting and working with older adults? If you’ve answered yes, this position is for you! SHAG CLF is currently hiring a Full-Time Resident Connection Associate to assist in supporting assistance to our current and future residents.

Job Summary:

The Resident Connection Associate (Call Center Specialist) is able to convey compassion, respect, courage and passion through telephone and electronic communications that engage customers in trusting relationships.

Responds to customer inquiries and increases interest and growth in company services and products.

Responsibilities:

* Engage with customers routed to the SHAG CLF Call Center

* Provide guidance and understanding in interpreting potential resident/family needs in locating and scheduling a tour for the best community or communities

* Transfer pre-qualified leads within the database to the identified community, along with complete documentation about the customer's expressed need in order for the community team member to pick-up the personal connection and discovery process mid-stream vs. starting over from the beginning

* Support SHAG communities through lead management with the objective of updating the prospect's situation and information within the database and scheduling appropriate follow-up activities within the database for the community team members, with an emphasis on setting an appointment for the prospect to visit the community

* Work closely with community team members and home office personnel as an extension of their sales and administrative team

* Manage all leads to ensure the quality of data entered into the lead tracking system meets all compliance requirements

*Maintain and communicate current product/service information to prospective residents and serve as the point of contact for the prospect as needed

* Other duties as assigned

Minimum Eligibility Requirements:

* Previous experience in a customer support role

* Strong phone and verbal communication skills along with active listening

* Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint etc.)

* Familiarity with CRM systems and practices

* Customer focus and adaptability to different personality types

* Ability to effectively use a variety of information resources (e.g., wiki, knowledge or content management)

* Ability to provide a high-level of accuracy with excellent attention to detail

* Excellent writing, verbal, and communications skills

* Strong keyboard skills (speed and accuracy)

* Strong computer application and navigation skills

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • Applicants must pass criminal background check.

  • Applicants must provide three professional references.
  • Please include the subject "Resident Connection Associate" in your response.

SHAG CLF is an EOE-(Equal Opportunity Employer) and drug-free workplace.


Apply Now!

Title: Full-Time Maintenance Technician

Location(s): Cedar River - (Renton); Crossroads - (Bellevue); Columbia Knoll - (Portland)

Type: Full-Time/Hourly/Non-Exempt

Compensation: DOE

Are you an experienced Maintenance Technician wanting to join a driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, and longevity with a company focused on growth? Do you enjoy working with seniors? If so you may be the right fit for our growing team, we'd like to hear from you immediately.

Our culture is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Maintenance Technicians to join our team.

Here's what we're looking for:

We are looking for a Maintenance Technician who would split duties between two neighboring properties. A Maintenance Technician to follow all safety procedures, including wearing prescribed safety and personal protective equipment and notify supervisor of safety hazards. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service oriented relationships with tenants, and responding to and resolving resident's concerns. This is a full-time position, compensation is DOE. Prior maintenance experience with apartments or condos preferred. Benefits include medical, dental, vision, vacation, sick and holiday pay.

Here's what you'll primarily be doing in this position:

Maintain the cleanliness of all exterior areas of the property. Perform general maintenance and work orders including light electrical, light plumbing, painting, patching, and grounds maintenance. Other duties as assigned.

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.
  • You will be required to pass a basic knowledge maintenance exam in order to be considered for this position.

    • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must demonstrate knowledge and experience in apartment maintenance and provide three professional references.
  • Please include the subject "Maintenance Technician" in your response.
  • When applying, please note your preferred location and salary request if DOE.

Independent Living, Inc. is an Equal Employment Opportunity Employer.
Sustainable Housing for Ageless Generations (SHAG) is an Equal Employment Opportunity Employer.


Apply Now!

Title: Full-Time Housekeepers

Location(s): Cambridge Apartments (North Seattle); Cedar River (Renton); Crossroads (Bellevue)

Type: Full-Time & Part-Time/Hourly/Non-Exempt

Compensation: Depending on experience

Are you an experienced Housekeeper wanting to join a driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, and longevity with a company focused on growth? Do you enjoy working with seniors? If so you may be the right fit for our growing team, we'd like to hear from you immediately.

Our culture is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Housekeepers to join our team.

Here's what we're looking for:

We are looking for a Housekeeper to maintains the cleanliness of all public areas, essential facilities and common rooms of the property. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service oriented relationships with tenants, and responding to and resolving resident's concerns. This is a part-time position, compensation is DOE. Prior housekeeping experience is preferred.


Here's what you'll primarily be doing in this position:

Inventory cleaning supplies

Grounds keeping and trash removal in breezeways, walkways, parking garages and common area decks as required in the absence of assigned staff.

Other duties assigned.

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.

    • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must provide three professional references.
  • Please include the subject "Housekeeper" in your response.
  • When applying, please note your preferred location and salary request if DOE.


Sustainable Housing for Ageless Generations (SHAG) is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination.


Independent Living, Inc. is an Equal Employment Opportunity Employer.
Sustainable Housing for Ageless Generations (SHAG) is an Equal Employment Opportunity Employer.


Apply Now!

Title: Leasing Specialist - Independent Living, Inc. - Corporate - Tukwila, WA

Type: Full-time; Salary/Exempt

Compensation: Depends on Experience

The Leasing Specialist reports directly to the Director of Leasing, and will work in collaboration with the team to lead efforts in leasing, and assisting in the day-to-day leasing activities.The Leasing Specialist will implement and perform specific marketing plan objectives as a valuable team member to achieve the occupancy and tax credit qualification goals, if applicable, at the assigned property. The Leasing Specialist must display strong interpersonal skills, and have the ability to function both as a team member and independently as required. The Leasing Specialist must be flexible as to work schedule, and willing to work weekend days, since leasing activities are typically heavier on weekends during initial property lease-up, and when a property requires extra leasing assistance, or attend evening events as required.Additionally, the Leasing Specialist must have reliable transportation to drive to their assigned community, understanding that they may be assigned to any property within the SHAG/ILI portfolio.The primary function of the Leasing Specialist is to be an integral part of the community team, focusing on selling the assigned community, obtaining reservation deposits, completing the application processing and supporting the prospect up to the point of move-in. Daily responsibilities include, but are not limited to, answering phones, returning phone messages, greeting prospective residents, providing tours of the property and rent-ready units, completing guest card information, applications, performing follow-up with prospective residents, promoting the property through internal events, promoting the property through external outreach efforts, effectively converting phone calls to tour traffic, effectively converting tour traffic to pre-leases, and assisting the Community Manager with effectively converting pre-leases to move-ins.

Who we are looking for:
An upbeat, supportive, business-minded leader who loves seniors and building a close-knit community. Have you successfully worked with a multi-service senior community that includes kitchen, housekeeping and maintenance staff? Tax credit experience? Your exceptional people skills are needed!

BASIC SCOPE AND FUNCTION:
Greet perspective residents, provide information, show model apartment, tour building, determine eligibility based on guidelines determined by tax credit program, follow up calls, etc.; Take phone calls from interested perspective residents; Assist with creation of marketing campaigns, create and maintain marketing book to track marketing efforts, review and update ads, website, etc. as needed; Plan marketing events, working closely with activities and food directors as needed; Ensure timely completion of move in files in accordance with tax credit regulations; Participate in and coordinate outreach within local community; Assist in daily operations of property as they relate to marketing, resident retention, unit availability, etc. Gather and compile current market, economic and demographic information, leasing and lead source statistics, and identify profiles of target populations; Direct and supervise assigned marketing staff; and other duties, as assigned.

Requirements:

  • Demonstrated Sales and Marketing experience and success.
  • 5 years of leasing experience, or related position.
  • Excellent oral and written communication skills.
  • Computer skills including, database management systems Excel, Outlook, MS Office; ResMan experience preferred.
  • Knowledge of and experience in the senior living industry.
  • Must be enthusiastic, sales-oriented, assertive, intuitive, intelligent, tactful, diplomatic, and patient.
  • Ability to multi-task and deliver results within established timeframes is a must.
  • Experience working in multicultural environments.
  • Personal credibility; unquestioned commitment to integrity in personal and professional activities, and a deep appreciation for the confidential nature of our business.
  • Flexible schedule, ability to work weekends.
  • Travel within the region will be required.
  • Good analytical and problem-solving skills.
  • Must have the ability to work with other employees and prospective residents in a professional manner.
  • Possess a valid and current driver’s license and have a satisfactory driving record.


PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.

  • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must provide three professional references.
    • Please include the subject "Leasing / Marketing Manager" in your response.
  • When applying, please note your preferred location and salary request if DOE.

Independent Living, Inc. is an Equal Employment Opportunity Employer.
Senior Housing Assistance Group is an Equal Employment Opportunity Employer.


Apply Now!

Title: Full-Time Community Assistant Manager

Location: Dakota at Rainier Court

Type: Full-Time/Salary/Exempt

Compensation: $33,000 Annually

Are you an experienced Community Assistant Manager wanting to join a driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, and longevity with a company focused on growth? Do you enjoy working with seniors? If so you may be the right fit for our growing team, we'd like to hear from you immediately.

Our culture is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Community Assistant Managers to join our team.

Here's what we're looking for:

We are looking for a full-time Community Assistant Manager to assist the Community Manager in all phases of day to day operation of the community. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service oriented relationships with tenants, and responding to and resolving resident's concerns. This position will focus on the leasing aspect of the community.


This is a Full-Time, Salary/Exempt Position, compensation is DOE.


Here's what you'll primarily be doing in this position:

• Assisting the Community Manager in daily operation of the property
• Resident relations and retention
• Leasing and marketing
• Community outreach
• Monitoring of overall building maintenance and unit turnover
• Rent collection
• New lease signings and renewals
• Accurate paperwork and showing available apartments

Here's what you need to succeed in this position:

• 2 years of Community Assistant Management or industry experience. Experience is required to apply
• 2+ years hands on experience in tax credit/section 42.
• Have general knowledge of residential/property management laws/guidelines
• Knowledge of and experience in the senior living industry is preferred
• Have good organizational skills. Must be detailed oriented, extremely organized and ability to meet deadlines
• Ability to handle emergencies and difficult situations with good judgment
• Weekend coverage may be required depending on occupancy
• Enjoy working with seniors and cultivating a fun, enjoyable sense of community
• Must have knowledge of computers and basic software applications including Yardi property management software. Microsoft Word, Excel and Outlook
• Ability to provide support to and assist other staff members
• Possess a valid and current Washington State driver's license

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.

  • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must provide three professional references.
    • Please include the subject "Full-Time Community Assistant Manager" in your response.
  • When applying, please note your preferred location and salary request if DOE.


Independent Living Inc. is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination.


Independent Living, Inc. is an Equal Employment Opportunity Employer.
Senior Housing Assistance Group is an Equal Employment Opportunity Employer.


Apply Now!