Join The Team!

If you want to make a difference in the lives of seniors every day and have a little fun while you’re at it, you’ve come to the right place. The partnership and collaboration between SHAG and Independent Living Inc. in creating senior living communities provides numerous employment opportunities that are exciting and fulfilling. You will be surrounded by some of the best and brightest people in the industry.

Who we are

Sustainable Housing for Ageless Generations (SHAG) is a not-for-profit partner that strives to improve the lives of seniors through stable housing and connects seniors at each community to resources, programs and services that help sustain their independent lifestyles.

Independent Living Inc., a proud partner of SHAG, is the property management company that oversees the development and operations of each SHAG apartment community.

Applications

To view and apply for our open positions, please select an opportunity below and follow the directions to apply online. For questions regarding the application process, please contact us at hiring@housing4seniors.com.

Veterans: We value the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses.

If you are a Veteran or wounded warrior and would like assistance with the employment process at SHAG and/or Independent Living, Inc., please contact us at hiring@housing4seniors.com.

Eligibility

SHAG and Independent Living, Inc. are Equal Employment Opportunity Employers. All job offers are contingent upon proof of eligibility to be employed in the United States.

Full-Time Leasing Specialist – Arrowhead Gardens
Location: Seattle, WA

Do you have experience in sales? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Leasing Specialist to our team.

When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family! If you are looking for work-life balance, enjoy working with people, and have a strong background in customer service, then this may be the job for you.

As a Leasing Specialist, your duties include but are not limited to:

Responsibilities:
• Greet prospective residents.
• Answer calls and inquiries
• Set appointments to visit community.
• Present the community through a personalized tour.
• Qualifying prospects.
• Closing the sale.
• Completing move-ins.
• Facilitating resident service requests.
• Provide excellent service to prospective and current residents.

Qualifications:

  • Minimum 1 year experience in leasing residential property
  • Minimum 1 year experience in LIHTC, preferred
  • Demonstrated ability to sell the brand
  • Knowledge of marketing and advertising sources

Benefits:

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Property leasing: 1 year (Preferred)

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Senior Community Manager - Tukwila Village (Tukwila)

Location: Tukwila, WA

Type: Full-Time/Salaried - Exempt

Compensation: DOE

Are you an experienced Community Manager wanting to join our driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, a to stay, with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, and we want to hear from YOU!


The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Community Managers to join our team.

Here's what we're looking for:

We are looking for a Community Manager to take charge of all phases of day-to-day operation of the community. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and responding to and resolving resident's concerns.

The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce all Management policies and procedures, and to always adhere to Fair Housing and Landlord Tenant Laws. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional, and communicative. Must have a minimum of one year of experience in affordable multifamily property management (LIHTC preferred). This position requires general knowledge of all property management duties and operations. If you feel that you are a good fit and qualified for this position, please apply

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

  • Always represent Independent Living and SHAG in a positive and professional manner.
  • Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
  • Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Under the direction of the Reginal Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
  • Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
  • Administer budgets, review, and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Regional Manager.
  • Ensure that the property operates in compliance with the affordable program requirements applicable to the property.
  • Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach, and discipline staff with direction from Regional Manager and Corporate HR Department.
  • Accurately record time worked, adhere to time keeping guidelines including approving site staff time records daily.
  • Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Work with Regional Manager to identify, engage and supervise property vendors.
  • Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with property’s budget.
  • Liaison with corporate departments to provide a team approach to the management of the property.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Regional Manager.

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • Experience managing an affordable multi-family community.
  • Prior tax-credit experience, preferred.
  • Experience developing, maintaining, and adhering to an annual budget.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills and basic understanding of property budgets and financial accounting.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.
  • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.

This is a full-time, salaried exempt position, compensation is DOE. Benefits include medical, dental, vision, vacation, sick and holiday pay.


SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Community Manager

Location: Federal Way, WA

Type: Full-Time/Salaried - Exempt

Compensation: DOE

Are you an experienced Community Manager wanting to join our driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, a to stay, with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, and we want to hear from YOU!


The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Community Managers to join our team.

Here's what we're looking for:

We are looking for a Community Manager to take charge of all phases of day-to-day operation of the community. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and responding to and resolving resident's concerns.

The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce all Management policies and procedures, and to always adhere to Fair Housing and Landlord Tenant Laws. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional, and communicative. Must have a minimum of one year of experience in affordable multifamily property management (LIHTC preferred). This position requires general knowledge of all property management duties and operations. If you feel that you are a good fit and qualified for this position, please apply

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

  • Always represent Independent Living and SHAG in a positive and professional manner.
  • Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
  • Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Under the direction of the Reginal Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
  • Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
  • Administer budgets, review, and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Regional Manager.
  • Ensure that the property operates in compliance with the affordable program requirements applicable to the property.
  • Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach, and discipline staff with direction from Regional Manager and Corporate HR Department.
  • Accurately record time worked, adhere to time keeping guidelines including approving site staff time records daily.
  • Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Work with Regional Manager to identify, engage and supervise property vendors.
  • Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with property’s budget.
  • Liaison with corporate departments to provide a team approach to the management of the property.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Regional Manager.

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • Experience managing an affordable multi-family community.
  • Prior tax-credit experience, preferred.
  • Experience developing, maintaining, and adhering to an annual budget.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills and basic understanding of property budgets and financial accounting.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.
  • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.

This is a full-time, salaried exempt position, compensation is DOE. Benefits include medical, dental, vision, vacation, sick and holiday pay.


SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Porter / Groundskeeper

Location: Boulevard Place, Bothell, WA & Crossroads, Bellevue, WA (Shared location)

Type: Full-Time/Hourly/Non-Exempt


Do you have experience in a groundskeeper role? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-Time Groundskeepers/Porter to our team. We are leading the market as the largest non-profit provider of affordable senior living for all incomes across the Puget Sound. With 2500+ apartment homes spread over 15 communities from Mountlake Terrace to Tacoma, we continue to grow.

When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

As a Groundskeeper, your duties include but are not limited to:

  • Maintaining two buildings through out the week. 3 days at one location and two days at another (schedule is based on the needs of the two buildings)
  • Maintaining building appearance, both internally and externally
  • Perform preventative maintenance on HVAC systems, Fire Sprinklers, and more
  • Remove all trash and debris from exterior grounds, streets, stairwells and more
  • Perform property inspections

Qualifications:

  • Minimum 1 year experience in a porter/groundskeeper role
  • Minimum 2 years’ experience in a customer service role
  • Strong analytical and problem-solving skills

Benefits:

  • Employer paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays


SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Part-Time Housekeeper

Location: Crossroads Senior Apartments, Bellevue, WA

Type: Part-Time/Hourly/Non-Exempt

Compensation: DOE

Are you an experienced Housekeeper wanting to join a driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, and longevity with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, we'd like to hear from you immediately.

Our culture at Independent Living Inc, is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Housekeepers to join our team.

Here's what we're looking for:

We are looking for a Housekeeper to maintains the cleanliness of all public areas, essential facilities, and common rooms of the property. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and responding to and resolving residents' concerns. This is a full-time position, compensation is DOE. Prior housekeeping experience is preferred.

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
    • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must provide three professional references.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Full-Time Leasing Specialist – Interurban Senior Living Apartments

Location: North Seattle, WA

Type: Full-Time/Hourly/Non-Exempt

Do you have experience in a Leasing role? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Leasing Specialist to our team. We are leading the market as the largest non-profit provider of affordable senior living for all incomes across the Puget Sound. With 5000+ apartment homes spread over 15+ communities from Mountlake Terrace to Tacoma, we continue to grow.

When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The primary responsibilities of this position are

  1. Respond to all prospect calls, walk in visits, and Internet inquiries in a professional manner.
  2. Present all aspects of the apartment community in a positive light in order to persuade prospects to lease apartments.
  3. Maintain and follow up with welcome cards and all leasing/application paper work and computer entries in an accurate and timely manner.

ESSENTIAL FUNCTIONS: Time frames provided may be altered based upon the property, market changes, or revisions to Dominium Operations Policy and Procedure Manual.

Contact with potential residents

  • Answer phones properly in a friendly, helpful and knowledgeable manner.
  • Pre-qualify telephone prospects, set appointments with prospects and/or mail brochure, fax or e-mail information to prospects.
  • Follow-up with a phone call to the prospect to verify receipt of the information and reattempt to set an appointment.
  • Respond to all Internet inquiries at a minimum of three times a day.

Marketing Activities

  • Open model daily. Turn on lights, replace missing or burned out bulbs. Address any light cleaning needs and repot any additional cleaning or maintenance problems to the Community Manager. Reverse this process at the end of the day.
  • Walk tour route and amenity areas to insure they are in show condition.
  • If refreshments are offered to prospects, prepare and set up as instructed.
  • Update your records of vacant, rent ready and occupied-on-notice available units daily based on the property’s Availability Detail Report provided by the Community Manager.
  • Be familiar with all aspects of your property including but not limited to your immediate competition, area schools, hospitals, banks, shopping, transportation, and location specific amenities.
  • Review and update print and Internet ads in the Marketing Binder weekly/monthly.
  • Update the Comparative Market Survey monthly and submit quarterly to the Community Manager according to the Dominium Operations Policy and Procedure Manual.
  • Guest cards must be filled out completely. Review completed guest card with prospect and fill in any missing information. Record summary notes including the consultant’s name and any follow up notes on the back of the card. Enter information in Yardi and submit guest card to the Community Manager.
  • Record your own individual phone, walk in, and Internet traffic on traffic reports provided.
  • Take part in off-site marketing assignments and additional activities that generate traffic for the site such as corporate and community outreach.

Showing/Leasing Apartments

  • Obtain identification as outlined in the Dominium Operations Policy and Procedure Manual prior to touring the property.
  • Show the prospect all amenities of the property when touring. Describe in detail the features and benefits of each.
  • Follow resident selection criteria as outlined in the Dominium Operations Policy and Procedure Manual. Never imply acceptability until all qualifying reports have been received.

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

  • High School or equivalent education. Sales and/or other customer service experience preferred.
  • Good verbal and written communication skills. Ability to communicate in English both orally and in writing.
  • Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, etc.
  • Must be familiar with computers and computer programs such as Word, Excel, etc.
  • Well-developed people skills. An ability to work with a variety of personalities and situations in a friendly outgoing and professional manner.
  • Professional appearance at all times.
  • Ability to focus on established goals and sales requirements.

PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT:

  • The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to communicate with others orally and in writing clearly and proficiently in English.
  • Ability to walk steps and walk to show apartments and amenities of the community to prospects.
  • Able to use a computer for data entry, typewriter for typing leases, and legibly hand write reports and notes.
  • Work environment is an indoor office environment with a partial outdoor tour environment. 50% sitting, 35% walking, 10 % standing, and 5% climbing stairs.
  • Once a prospect becomes an applicant, complete all necessary paperwork; obtain requested application fees and deposits and process according to the Dominium Operations Policy and Procedure Manual.
  • Submit rental applications at the time deposit is taken. Have reviewed by appropriate manager(s) and contact client with decision. Denials are handled by management.

Renewals

  • Lease renewal responsibility may be assigned at the discretion of the Community Manager. All renewal leases must be approved by the Community Manger.

Additional responsibilities

  • Responsible for keeping all marketing and leasing forms and materials in stock. Inform Community Manager when supplies are low.
  • Never promise a prospect or a current resident anything unless you have manager’s approval.
  • Other duties may be assigned as needed by the manager.


SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Full-Time Housekeeper

Location: Celebration Senior Apartments, Federal Way, WA

Type: Full-Time/Hourly/Non-Exempt

Compensation: DOE

Are you an experienced Housekeeper wanting to join a driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, and longevity with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, we'd like to hear from you immediately.

Our culture at Independent Living Inc, is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Housekeepers to join our team.

Here's what we're looking for:

We are looking for a Housekeeper to maintains the cleanliness of all public areas, essential facilities, and common rooms of the property. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and responding to and resolving residents' concerns. This is a full-time position, compensation is DOE. Prior housekeeping experience is preferred.

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
    • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must provide three professional references.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Assistant Community Manager - Mountlake Senior Living Apartments
Location: Mountlake Terrace, WA

Do you have experience in a leadership role within the residential property management industry? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Assistant Community Manager to our team. If you are looking for work life balance, enjoy working with people and have a strong background in customer service, then this may be the job for you!


Top applicants are proficient multitaskers, organized, have strong people skills and most importantly, have compassion for our tenants. If you are results driven and self-motivated this may be the position for you. When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The Assistant Manager will assist the Property Manager in maintaining the physical asset, providing a quality living environment for our residents, and establishing a positive, productive working relationship with the property team.

Essential Functions:

  • Always represent Independent Living / SHAG in a positive and professional manner.
  • Support Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
  • Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
  • Ensure that your work follows the affordable program requirements applicable to the property.
  • Complete resident income certifications and re-certifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
  • Complete move-in/move-out paperwork with residents.
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
  • Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining, and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system.
  • Work with Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information always.
  • Establish and maintain collaborative working relationships between departments and with coworkers.
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
  • Other duties as assigned by the Community Manager or Regional Manager.
  • Ability to understand Fair Housing Laws and Compliance
  • Demonstrated ability to effectively handle all resident needs

Benefits:

  • Wage DOE
  • Employer paid medical insurance
  • PTO (vacation & sick time)
  • Paid holidays
  • 401k matching

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

  • High school diploma or GED.
  • A minimum of one year of experience in multifamily property management.
  • Affordable property management experience preferred.
  • Strong customer service skills.
  • Excellent attention to detail and organizational skills.
  • Strong mathematical skills.
  • Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
  • Ability to speak, read and write in English.
  • Ability to communicate effectively and in a timely manner, both verbally and in writing.
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.


SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now

Title: Full-Time Van/Bus Driver

Location: Tukwila Village, Tukwila, WA

Type: Hourly/Non-Exempt

Compensation: DOE

The Van/Bus Driver reports directly to the Community Manager and safely transports residents in facility bus, van or other vehicles according to schedule.

Note: Workweek may include weekends, and overtime depending upon urgency, need, and company policies and procedures. All overtime must be approved by Management.


Areas Directed:


  • Assists in planning and implementing facility bus or other vehicles schedules;
  • Keeps records of who attended offsite activity (shopping, etc.) and ensures that all are returned to site;
  • Drives facility bus and other vehicles to and from required destinations safely and according to schedule;
  • Promptly reports any concerns regarding safe and proper functioning of bus or other vehicles to Community Manager.
  • Assures interior of bus or other vehicles is neat and clean;
  • Performs other duties as assigned, including but not limited to banking, errands, etc. as directed by management staff or supervisor;
  • Serves as role model for other employees by displaying responsible, cooperative, positive attitude;
  • Represents the community in a professional, courteous, friendly manner;
  • Attends education and training classes, including as necessary to fulfill state or provincial regulations;
  • Maintains authorization to drive company vehicles;
  • Adheres to Dress/Appearance Code; and
  • Other duties, as assigned.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
  • You must have a valid driver's license and be able to provide a current driving record.
    • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must demonstrate knowledge and experience in apartment maintenance and provide three professional references.
  • Please include the subject "Van Driver - Sunset Gardens" in your response.


Independent Living, Inc. is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination.


    Independent Living, Inc. is an Equal Employment Opportunity Employer.
    Sustainable Housing for Ageless Generations (SHAG) is an Equal Employment Opportunity Employer.


Apply Now!

Title: Full-Time Housekeeper

Location: Tukwila Village Senior Living Tukwila WA

Type: Full-Time/Hourly/Non-Exempt

Compensation: DOE

Are you an experienced Housekeeper wanting to join a driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, and longevity with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, we'd like to hear from you immediately.

Our culture at Independent Living Inc, is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Housekeepers to join our team.

Here's what we're looking for:

We are looking for a Housekeeper to maintains the cleanliness of all public areas, essential facilities, and common rooms of the property. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and responding to and resolving residents' concerns. This is a part-time position, compensation is DOE. Prior housekeeping experience is preferred.

If you feel that you are a good fit and qualified for this position, please apply below.

PLEASE NOTE:

  • You must be at least 18 years of age to apply for this position.
    • Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.
    • Applicants must provide three professional references.
  • Please include the subject "Housekeeper" in your response.
  • When applying, please note your preferred location and salary request if DOE.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Full-Time Groundskeeper – Tukwila Village Senior Living Apartments

Location: Tukwila, WA

Type: Full-Time/Hourly/Non-Exempt

The culture at Independent Living Inc, LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Groundskeepers to join our team.

As the Groundskeeper, you will maintain the apartment communities in a clean, attractive, and orderly manner. You will perform general grounds work including always keeping the community clear of all trash and debris, preventative grounds maintenance, and creating excellent curb appeal.

Responsibilities:

  • Always provide professional and courteous customer service
  • Inspect the community throughout the day to remove litter, debris, and pet droppings
  • Ensure all common areas and amenities are always neat and free of litter
  • Remove trash and remaining items from vacant apartments prior to the start of make-ready process
  • Make sure that trash and recycle shoots are free of debris and available for usage.
  • Ensure that trash and recycle bins are rotated upon fill and talking to the appropriate area for pick up.
  • Maintain grounds equipment in safe operating condition
  • Maintain and keep the trash rooms and trash areas clean.
  • Perform, and report on, all work according to the safety standards of the company, OSHA and health codes. Perform work area clean-up on a weekly basis.
  • Adhere to Fair Housing requirements and ongoing training.

Qualifications:

  • High school diploma or equivalent
  • Previous Grounds experience
  • Ability to communicate effectively with Office and Maintenance staff
  • Must be able to meet the physical requirements of the job
  • Available for emergency call duties and weekend work
  • Basic computer skills and good written/oral communication skills

Other Requirements:

  • Physical: Extensive mobility and excellent physical condition.
  • Ability to lift 100 lbs. necessary for moving and operating equipment.
  • Ability to operate all necessary hand tools to make repairs.
  • Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs.
  • Ability to drive to and from job sites.
  • Tolerance to all extremes of hot and cold weather, as may be necessary.
  • Tools: Must be knowledgeable and skilled in the safe use and maintenance of the following:
    • Hand tools: Various wrenches, screwdrivers, grips, sledgehammer, hammer, snips, post hole diggers, saws, etc.
    • Power Tools: Wrenches, grinder, sander, drill, saws, etc.
    • User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders.
    • Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand-powered augers, etc.


SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Maintenance Technician

Location: Sequoias Senior Living, Kenmore

Type: Part-Time/Hourly/Non-Exempt


The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes community including the apartment homes, buildings, and grounds, while also performing highly diversified duties. The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Maintenance Technicians to join our team.

ESSENTIAL FUNCTIONS:


• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds in an operational, and safe manner for our residents.
• On call scheduling may be required to respond to after hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Community Manager
• Performs regular scheduled maintenance

• Maintains up-to-date knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Independent Living / SHAG.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

MINIMUM REQUIREMENTS for consideration:

Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.

High School Diploma or equivalency certificate required.

Valid Driver's License, a good driving record, current motor vehicle insurance, and an operable vehicle (NOTICE: If driving is required for the position, a status check and driving record search will be conducted, post-offer).
Basic computer skills (email, internet, etc.).
May be required to provide and maintain own tools.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Title: Maintenance Technician

Location: Tukwila, WA

Type: Full-Time/Hourly/Non-Exempt


The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes community including the apartment homes, buildings, and grounds, while also performing highly diversified duties. The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Maintenance Technicians to join our team.

ESSENTIAL FUNCTIONS:


• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds in an operational, and safe manner for our residents.
• On call scheduling may be required to respond to after hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Community Manager
• Performs regular scheduled maintenance

• Maintains up-to-date knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Independent Living / SHAG.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

MINIMUM REQUIREMENTS for consideration:

Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.

High School Diploma or equivalency certificate required.

Valid Driver's License, a good driving record, current motor vehicle insurance, and an operable vehicle (NOTICE: If driving is required for the position, a status check and driving record search will be conducted, post-offer).
Basic computer skills (email, internet, etc.).
May be required to provide and maintain own tools.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!

Full-Time Leasing Specialist – Tri-Court Senior Living Apartments

Location: Kent, WA

Type: Full-Time/Hourly/Non-Exempt

Do you have experience in a Leasing role? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Leasing Specialist to our team. We are leading the market as the largest non-profit provider of affordable senior living for all incomes across the Puget Sound. With 5000+ apartment homes spread over 15+ communities from Mountlake Terrace to Tacoma, we continue to grow.

When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The primary responsibilities of this position are

  1. Respond to all prospect calls, walk in visits, and Internet inquiries in a professional manner.
  2. Present all aspects of the apartment community in a positive light in order to persuade prospects to lease apartments.
  3. Maintain and follow up with welcome cards and all leasing/application paper work and computer entries in an accurate and timely manner.

ESSENTIAL FUNCTIONS: Time frames provided may be altered based upon the property, market changes, or revisions to Dominium Operations Policy and Procedure Manual.

Contact with potential residents

  • Answer phones properly in a friendly, helpful, and knowledgeable manner.
  • Pre-qualify telephone prospects, set appointments with prospects and/or mail brochure, fax or e-mail information to prospects.
  • Follow-up with a phone call to the prospect to verify receipt of the information and reattempt to set an appointment.
  • Respond to all Internet inquiries at a minimum of three times a day.

Marketing Activities

  • Open model daily. Turn on lights, replace missing or burned out bulbs. Address any light cleaning needs and repot any additional cleaning or maintenance problems to the Community Manager. Reverse this process at the end of the day.
  • Walk tour route and amenity areas to insure they are in show condition.
  • If refreshments are offered to prospects, prepare and set up as instructed.
  • Update your records of vacant, rent ready and occupied-on-notice available units daily based on the property’s Availability Detail Report provided by the Community Manager.
  • Be familiar with all aspects of your property including but not limited to your immediate competition, area schools, hospitals, banks, shopping, transportation, and location specific amenities.
  • Review and update print and Internet ads in the Marketing Binder weekly/monthly.
  • Update the Comparative Market Survey monthly and submit quarterly to the Community Manager according to the Dominium Operations Policy and Procedure Manual.
  • Guest cards must be filled out completely. Review completed guest card with prospect and fill in any missing information. Record summary notes including the consultant’s name and any follow up notes on the back of the card. Enter information in Yardi and submit guest card to the Community Manager.
  • Record your own individual phone, walk in, and Internet traffic on traffic reports provided.
  • Take part in off-site marketing assignments and additional activities that generate traffic for the site such as corporate and community outreach.

Showing/Leasing Apartments

  • Obtain identification as outlined in the Dominium Operations Policy and Procedure Manual prior to touring the property.
  • Show the prospect all amenities of the property when touring. Describe in detail the features and benefits of each.
  • Follow resident selection criteria as outlined in the Dominium Operations Policy and Procedure Manual. Never imply acceptability until all qualifying reports have been received.

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

  • High School or equivalent education.
  • Sales, leasing, and/or other customer service experience preferred.
  • LIHTC experience preferred.
  • Good verbal and written communication skills. Ability to communicate in English both orally and in writing.
  • Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, etc.
  • Must be familiar with computers and computer programs such as Word, Excel, etc.
  • Well-developed people skills. An ability to work with a variety of personalities and situations in a friendly outgoing and professional manner.
  • Professional appearance at all times.
  • Ability to focus on established goals and sales requirements.

PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT:

  • The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to communicate with others orally and in writing clearly and proficiently in English.
  • Ability to walk steps and walk to show apartments and amenities of the community to prospects.
  • Able to use a computer for data entry, typing leases, and legibly handwrite reports and notes.
  • Work environment is an indoor office environment with a partial outdoor tour environment. 50% sitting, 35% walking, 10 % standing, and 5% climbing stairs.
  • Once a prospect becomes an applicant, complete all necessary paperwork; obtain requested application fees and deposits and process according to the Dominium Operations Policy and Procedure Manual.
  • Submit rental applications at the time deposit is taken. Have reviewed by appropriate manager(s) and contact client with decision. Denials are handled by management.

Renewals

  • Lease renewal responsibility may be assigned at the discretion of the Community Manager. All renewal leases must be approved by the Community Manger.

Additional responsibilities

  • Responsible for keeping all marketing and leasing forms and materials in stock. Inform Community Manager when supplies are low.
  • Never promise a prospect or a current resident anything unless you have manager’s approval.
  • Other duties may be assigned as needed by the manager.



SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Apply Now!